Hi, I’m Stephanie — Your Concierge RN Complex Case Manager
I created Resilient RN to bridge the gap between what patients need and what the healthcare system offers — especially for those of us living with chronic, complex, or misunderstood conditions.
As a registered nurse with lived experience navigating invisible illness, I offer compassionate, one-on-one support that combines medical knowledge with human connection.
Whether you're newly diagnosed or completely overwhelmed, you’re not alone. Let's make sense of your care together.
What I Offer
Patient Education
Understand your diagnosis and treatment options in plain language.
Resilience Coaching
Develop tools to cope, adapt, and thrive — mind, body, and spirit.
Healthcare Navigation
Support with care coordination, forms, prior auths, and more.
Treatment Plan Review
Simplify complex medical advice into actionable next steps.
Concierge Case Management (Membership)
Ongoing nurse-led guidance tailored to your unique health journey.
Virtual Appointments
As many as you need, included with a monthly membership.
Conditions I Specialize In Supporting
I offer personalized, trauma-informed support for individuals navigating chronic, complex, and overlapping conditions, including but not limited to:
Connective Tissue & Autonomic Disorders
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Ehlers-Danlos Syndrome (EDS)
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Postural Orthostatic Tachycardia Syndrome (POTS)
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Mast Cell Activation Syndrome (MCAS)
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Dysautonomia
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Craniocervical Instability (CCI)
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Tethered Cord Syndrome
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Chiari Malformation
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Syringomyelia
Pain Syndromes & Neurological Conditions
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Complex Regional Pain Syndrome (CRPS/RSD)
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Chronic Migraine or Refractory Headache
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Neuropathic Pain Syndromes
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Myelopathy and Spinal Cord Compression
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Occipital Neuralgia / Trigeminal Neuralgia
Gastrointestinal and Nutritional
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Gastroparesis
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Histamine Intolerance
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MCAS-related GI distress
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Malabsorption and nutritional deficiencies due to chronic illness
Autoimmune, Inflammatory & Hormonal
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Autoimmune overlap syndromes (e.g., lupus-like symptoms without diagnosis)
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Endometriosis
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Adenomyosis
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Chronic Fatigue Syndrome / ME/CFS
Mental Health & Psychosocial Concerns Related to Chronic Illness
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Medical PTSD / Medical Gaslighting Trauma
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Anxiety or Depression related to chronic illness
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Illness-related grief, identity loss, and disability adjustment
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ADHD or executive dysfunction in the context of chronic disease
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Neurodivergent individuals navigating complex medical care
If you live with multiple diagnoses or don't see your condition listed here, you’re still welcome.
I specialize in supporting patients with complex, comorbid, or poorly understood conditions; especially those who have fallen through the cracks of traditional care.
Testimonials
“I finally felt seen and understood. Stephanie helped me break down years of medical confusion in one session.”
M., Rhode Island
“Having an RN who also understands chronic illness firsthand is invaluable. Her guidance helped me get the care I needed.”
J., Connecticut
FAQ
What's the benefit of a concierge RN Case Manager?
Stephanie provides personalized, nurse-led services including patient education, resilience coaching, healthcare navigation, treatment plan reviews, and concierge case management. This can help you understand your medical care, build coping strategies, and navigate complex systems, all from a supportive, trauma-informed perspective.
Do you prescribe?
No. While I am a licensed registered nurse, Resilient RN does not provide medical diagnosis, treatment, or prescribe medications. This is an educational and supportive service designed to help you better understand your health, communicate with providers, and advocate for your needs.
Do you accept insurance?
At this time, I do not bill insurance. Services are private-pay only, but I offer affordable monthly membership fees to make ongoing support more accessible. There is a one-time $15 initiation fee. You can cancel at any time. I take multiple forms of payment, including credit cards, Afterpay, and Klarna.
Do I need to live in your state to work with you?
Nope! I hold a multi-state compact RN license and work virtually with clients across the United States. As long as you're in a compact state, we can work together. If you're unsure, just reach out and I’ll help you figure it out.
What happens during a New Patient Consultation?
This first session is all about you: your story, your symptoms, your goals, and your biggest concerns. We’ll review your health history, talk about your current care, and make a plan for how I can best support you. It’s the starting point for everything I offer.
I have multiple conditions and a complicated history. Can you still help?
Absolutely. Complex, overlapping, and misunderstood conditions are my specialty and something I have personal experience with. I can help you make sense of it all, one step at a time.
Contact
(401) 439-7471
NurseStephanieSutherland@gmail.com
